- A shipping confirmation email will be sent to you via SMS and/or Email as soon as we ship your item.
- It usually takes Economy-shipped items 3-6 weeks for them to arrive, whereas EMS/Express-shipped items usually take 3-10 days to arrive.
- A tracking number will be sent to you by us if you choose EMS/Express shipping so you can track your parcel through https://mypost.israelpost.co.il/itemtrace by clicking on the link and entering your tracking number where required.
- If the item is not delivered to you after the estimated time given, please don't hesitate to contact us and we will gladly offer a solution that satisfies our customers whether it is a refund or another item.
- We DO NOT SHIP on Fridays, Saturdays or Sundays.
- If you're in a hurry to receive the item, please make sure to use Express shipping as economy shipping might have unexpected delays longer than usual due to the current pandemic and the the current issues with USPS.
Thank you for understanding our terms and conditions about our shipping policies. For more information about other policies such as return policies and refund policies, click here. And if you have any other questions that we can help you with, please feel free to contact us and we will gladly offer our help.